The Financial Services User Group (FSUG) was set up by the Commission in order to involve users of financial services in policy-making. The group was established in 2010 with Decision 2010/C 199/02. This decision was recast in 2017 by Decision C(2017)359.

FSUG's tasks include

• to advise the Commission in the preparation and implementation of legislation or policy initiatives affecting the users of financial services
• to proactively identify key issues affecting users of financial services
• to advise and liaise with financial services user representatives and representative bodies at the EU and national level

FSUG has 20 members. They represent the interests of consumers, retail investors or micro-enterprises, and also include individual experts with expertise in financial services from the consumer perspective.

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